On August 23, 2013, Douglas Chandler of Chandler Law and Scot Kraeuter of Johnson, Kraeuter & Dunn presented to a crowd of about 80 family…
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5 types of problem clients, and how to deal with them.
After writing the last article series about finding the right lawyer, I thought it would be a good idea to discuss finding the right clients – specifically identifying and dealing with problem clients. First, let’s all agree that 99% of all clients are perfect partners who understand how to maximize the value of the attorney-client relationship. It’s the 1% that keeps us up at night, and sometimes makes us chuckle.
On July 19, 2013, Douglas Chandler of Chandler Law gave a presentation to the attorneys of Miller & Martin, a 120-lawyer firm with offices in Atlanta, Chattanooga, and Nashville. Topics presented as part of the firm’s in-house training series, Miller & Martin Academy, included legal ethics and loss prevention.
Part 2 – Negotiating the relationship with your new attorney.
In Part 1 of this series, I reviewed the steps associated with identifying and choosing an attorney qualified to handle your specific situation. Once you’ve decided on the best attorney for your needs, you will need to agree on and formalize the terms of your relationship, preferably in writing.
