I was using Siri recently to dictate a text, and Apple’s intelligent personal assistant just couldn’t get my message right. It couldn't have been may strong Southern drawl, could it?  Siri thought that my “Motion to Quash” was a request for websites about squash. I was surprised at the number of squash recipes available online, but that wasn’t helping me communicate my point to my client.

Managing your clients and firm is more than a full time job, and things seem to get more hectic every month as your business grows and the year's end approaches. While you’re busy running the firm, others are making decisions regarding processes, people and systems. Even what may be considered a trivial operational decision could lead to errors that cost time, money, client relationships, reputation, and even your livelihood.